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About us

CHERRYPIC is a shoe boutique bringing unique, exciting brands to Newry City.

CHERRYPIC was established to deliver some serious style for women who want fabulous feet combined with quality finish and comfort.

Our range of designers is chosen to reflect fashion-forward women who know what they like.

Our team has #CHERRYPIC’d top European brands and exclusive ranges including AS98, Kanna, Moda in Pelle, Ash, Gadea, Lodi, Felmini and Le Babe. Fabulous shoes rub heels with accessories from award winning Irish Designer Blaithin Ennis Jewellery and hot new accessory brand Belle & Fox.

CHERRYPIC is modern, edgy and a first for Newry City.

 

Exchange and returns policy

Returns
Our policy lasts 14 days. If 14 days have gone by since the receiving the goods, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging which should not be damaged or defaced in anyway.

A refund will be given for product price although we are unable to refund any postage costs you may incurre when returning products.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cherrypic.co.uk.

Please note that we recommend obtaining proof of postage as we are not liable for goods lost in transit.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 26 Bridge Street Newry GB BT35 8AE

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

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